Window on the world
We are fortunate to work closely with Ethiopian Airlines, South African Airways, Kenya Airways and TAAG (Angola) giving us an in-depth understanding of the demographics of the African traveller and what retail products and services work successfully in and on the African continent. At the same time, our partnership with British Airways and Aer Lingus (operating from our London Heathrow base) has expanded our experience and understanding to include all of the key international destinations and the respective route-specific traveller profiles.
The knowledge gained through working with our existing client base allows us to better understand our airlines and being appreciative of their specific needs. We have clear insights into what their ambitions are and where they see themselves positioned, from both a business and cultural setting. Our unique approach provides us with a true global perspective.
Leading the way
TIRS is confident in its position as innovators and enhancers for the inflight industry. Our clients, suppliers and the wider industry in general, consider us the leaders in this arena. Led by a team of experts, we have a reputation of trust, transparency as well as a proven track record of performance excellence.
In addition, over the last year we have reinforced our team of experts to improve on our world-class service to the airline by adding a Buy on Board catering business. We have also invested and developed an immensely insightful and fully integrated, direct to passenger e-commerce strategy. Something we consider to be an integral part of the successful future of any inflight retail offering.
We pride ourselves on our comprehensive service, offering an all-encompassing “one-stop-shop” that addresses every component of a successful inflight Buy on Board and duty free programme.